Refund Policy
Sixty days from purchase, thirty days minimum use, RMA required and return shipping at your cost.
Last updated 2026-08-17
How does the BreathEaseX refund policy work?
You have 60 days from the date of purchase to request a return authorisation (RMA). A minimum of 30 days of use is required before requesting. Once the RMA is approved, product must be returned in good physical condition with all original accessories within 14 days, with return shipping paid by you. The refund covers the product price and is issued once the return is received.
The details we put first
Two terms here are less generous than some competing guarantees, and we would rather you read them before ordering than discover them afterward.
This guarantee requires returning the product. It is not a keep-the-bottles refund. You must request and receive an RMA number, return the product in good physical condition with all original accessories, and pay return shipping yourself.
The sixty days run from the date of purchase, not the date of delivery. For domestic orders this is a minor distinction. For international orders where transit takes two to three weeks, it removes a meaningful portion of your evaluation window.
We have not hidden these and we are not going to present the guarantee as something it is not. If either is a dealbreaker, better to know now.
Eligibility
- Order placed through the official BreathEaseX ordering channel.
- RMA requested within 60 days of the purchase date.
- Minimum 30 days of use before requesting. This reflects how the formula actually works — the antioxidant and cardiovascular components build over weeks.
- Product returned in good physical condition with all original accessories.
- Return received within 14 days of RMA issue.
How to request a refund
- Locate your order confirmation email, which contains your order number and purchase date.
- Email support@breatheasex.co with the order number in the subject line, requesting a return authorisation.
- Support responds within one to two business days, usually confirming order details first.
- Once approved you receive an RMA number and the return address.
- Pack the product with all original accessories and post it within 14 days. Return shipping is at your cost.
- On receipt and approval of the return, the refund is issued to your original payment method. Bank processing typically takes five to ten business days.
What is and is not refunded
- Refunded: the product price paid.
- Not refunded: original shipping charges where applicable.
- Not covered: return shipping, which is your cost.
- Required: return of product in good condition with original accessories.
Not covered
- Orders placed through Amazon, eBay, marketplaces or any third-party seller. There is no order record for these, so they cannot be refunded.
- Requests made after the 60-day window from purchase date.
- Returns arriving more than 14 days after RMA issue.
Damaged or incorrect orders
If your order arrives damaged, incomplete or incorrect, this is handled separately from the guarantee and is resolved by replacement or refund at no cost to you. Photograph the issue and email support. Do not use any product arriving with a broken tamper seal.
Protecting your window
- Keep your confirmation email. It establishes your purchase date, which is when the sixty days begin.
- Keep the outer packaging. You will need something to return the product in.
- Start both products the day they arrive. Every day of delay costs you evaluation time.
- Track something countable from day one. Recovery seconds after a fixed flight of stairs is easiest. Decide on evidence, not impression.